At Skin & Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store the information you provide when submitting your details through our Facebook lead forms.

• 1. Information We Collect

  When you complete a Facebook lead form, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Any other details you choose to share with us

  2. How We Use Your Information

  Your information will be used for the following purposes:

  • To contact you regarding bookings, appointments, and consultations

  • To provide information about our services, promotions, and offers (where you have given consent)

  • To improve our services and customer experience

  3. How We Store Your Information

  • Your personal details are securely stored in our Customer Relationship Management (CRM) system.

  • We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

  • Your information will only be accessed by authorised Skin & Co staff for the purposes outlined above.

  4. Sharing of Information

  We do not sell, rent, or trade your personal information. Your details will not be shared with third parties, except where required by law.

  5. Your Rights

  You have the right to:

  • Request access to the information we hold about you

  • Ask us to correct or update your information

  • Request that your information be deleted from our records

  6. Changes to This Policy

  Skin & Co may update this Privacy Policy from time to time. Any changes will be posted on our website and updated in our lead forms.